This is a course by Mr. Mihir Rane. With extensive experience in Front office, in Hyatt, IHG and Accor hotels he shares his experience in handling guest complaints in this course.
You will learn why a complaint needs to be handled effectively and also how to do it.
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Guest Complaints handling
Responses
+82
enrolled
V.gd
It was a short and precise course on complaint handling.
Great Content in a crisp manner to be taught.
Nicely give clarification in v berif but knowledgeable.
good
Very good